- PURPOSE AND GENERAL INFORMATION
ASOC. RUTA DEL VINO DE JUMILLA (hereinafter, THE COMPANY) welcomes you and invites you to carefully read the General Terms of Use of this Website, which describe the terms and conditions applicable to your browsing, in accordance with Spanish regulations. Since ASOC. RUTA DEL VINO DE JUMILLA may modify these Terms of Use in the future, we recommend visiting them periodically to stay informed of any changes.
If you have any questions regarding the Terms or Data Protection Policies, you may contact us through our communication channels.
The contract may be formalized, at your choice, in any of the languages in which the Terms are available on this website.
Through the Website, THE COMPANY provides information about its products and offers the possibility of purchasing them. The status of Client implies adherence to the Terms and Conditions of Sale, as well as the Legal Notice and Privacy Policy published at the time of accessing the Website.
In any case, there are pages of the Website accessible to individuals or legal entities who do not register or initiate a product purchase (hereinafter, “Users”). These Users accept to be subject to the terms and conditions contained in the Legal Notice, Privacy Policies, and Terms and Conditions of Sale, insofar as they may apply.
- COMPANY DETAILS
The sale of items through this website is carried out by ASOC. RUTA DEL VINO DE JUMILLA, with registered address at PLAZA DEL ROLLO, 1, 30520, JUMILLA, MURCIA, REGION OF MURCIA, Tax ID G73346173, telephone 688703830, and email info@rutadelvinojumilla.com.
- DATA SECURITY
ASOC. RUTA DEL VINO DE JUMILLA undertakes to process data confidentially, in accordance with our data protection policies.
The contracting of services offered on this page is carried out in a secure environment through the implementation of an SSL (Secure Sockets Layer) encryption system, which guarantees the protection of Internet communications. The Client/User can verify that they are in a secure environment by observing the closed padlock icon at the bottom of their screen.
The User agrees to make lawful and appropriate use of this Website and the services provided by the company, in accordance with this Legal Notice, and not to engage in activities contrary to law, morality, or public order.
ASOC. RUTA DEL VINO DE JUMILLA reserves the right to cancel orders or deny access to the Website, without prior notice, if any activity contrary to law is carried out, and to take any legal action deemed appropriate.
- SERVICE AVAILABILITY
THE COMPANY informs Clients and Users that it is intended exclusively for persons over 18 years of age and that the territory in which it accepts and distributes orders is Spain (hereinafter, the “Territory”).
THE COMPANY does not ship orders outside this Territory. If a user is interested in receiving an item outside the Territory, they should contact THE COMPANY via the form or by email at info@rutadelvinojumilla.com, and we will review the request and inform them accordingly.
- ERROR CORRECTION
You may correct errors related to personal data provided during the purchase process by contacting info@rutadelvinojumilla.com, as well as exercising the right of rectification provided in our Privacy Policy.
If you detect an error in your order after completing the payment process, you must immediately contact our customer service at 688703830 or info@rutadelvinojumilla.com to resolve the issue.
- PRODUCT DESCRIPTION AND AVAILABILITY
Product descriptions on the Website are based on information provided by THE COMPANY’s suppliers. However, the information, photographs, videos, trade names, trademarks, or distinctive signs displayed are for guidance only and may differ from the actual product. All orders are subject to product availability. If difficulties arise regarding availability, we will refund any amount you may have paid.
- PRICES
Website prices include VAT.
In accordance with Article 68 of Law 37/1992 of December 28 on Value Added Tax, delivery of items will be deemed to take place within Spanish VAT territory if the delivery address is in Spain, except for the Canary Islands, Ceuta, and Melilla.
The applicable VAT rate will be the one legally in force at the time, depending on the specific item. Prices may change at any time, but such changes will not affect orders for which we have already sent an Order Confirmation.
- PAYMENT METHODS
Accepted payment methods are:
- Visa, Mastercard, American Express, Affinity Card.
By authorizing payment during the purchase process, you confirm that the credit card is yours or that you are the legitimate holder of the gift card or voucher card.
- ORDER CONFIRMATION
Once the order is formalized, i.e., with acceptance of the Terms of Sale and confirmation of the purchase process, THE COMPANY will always send an email to the CLIENT confirming the details of the purchase.
- PURCHASE WITHOUT REGISTRATION
This website also allows purchases through the guest checkout functionality. In this mode, only the essential data required to process your order will be requested. Once the purchase process is completed, you will be offered the option to register as a user or continue as a non-registered user.
- RIGHT OF WITHDRAWAL
In accordance with Royal Legislative Decree 1/2007 of November 16, approving the revised text of the General Law for the Defense of Consumers and Users, and other complementary laws, when contracting as a CONSUMER AND USER, you have the right of withdrawal.
Exceptions to the Right of Withdrawal (Art. 103 TRLGDCU):
- Provision of services, once the service has been fully executed, and if the contract imposes a payment obligation, when execution has begun with the consumer’s express consent and acknowledgment that once the contract has been fully executed, the right of withdrawal is lost.
The withdrawal period is up to 72 hours before the event for which tickets have been purchased. After this period, refunds will be as follows:
- 72 hours before: 100% refund
- 48 hours before: 50% refund
- 24 hours before: no refund
To exercise the right of withdrawal:
Notify us by email at info@rutadelvinojumilla.com or by postal mail to PLAZA DEL ROLLO, 1, 30520, JUMILLA, MURCIA, REGION OF MURCIA, addressed to ASOC. RUTA DEL VINO DE JUMILLA, with an unequivocal statement (e.g., letter sent by post, fax, or email). You may use the withdrawal form below, although its use is not mandatory.
Model Withdrawal Form
(To be completed and sent only if you wish to withdraw from the contract) To the attention of ASOC. RUTA DEL VINO DE JUMILLA, PLAZA DEL ROLLO, 1, 30520, JUMILLA, MURCIA, REGION OF MURCIA, Tel. 688703830, Email: info@rutadelvinojumilla.com
– I hereby notify you that I withdraw from my contract for the purchase of tickets for the event ……………………. on date …………………….
– Name of consumer(s):
– Address of consumer(s):
– Date:
- JURISDICTION AND OUT OF COURT DISPUTE RESOLUTION
The use of our website and contracts for product purchases through it shall be governed by Spanish law.
If the purchase between you and us was made online through our website, in accordance with EU Regulation No. 524/2013, you have the right to request out-of-court resolution of consumer disputes via: EU Online Dispute Resolution Platform.
Additionally, THE COMPANY provides official complaint forms available to Users in the official languages of the territories where it operates. These forms may be requested through THE COMPANY’s customer service, and access will be automatically provided. The User must specify in the email the exact location from which the request is made, which must coincide with the place of service provision. In case of doubt, the latter will be considered the place where the complaint should be filed.